Privacy statement
Personal data we collect and process
Basic information:
Contact information: address, telephone number, email address
Account and profile information: Settings, preferences,
Payment information: Transaction information, means of payment
Customer history and customer engagement: ordering and
delivery information, discount codes, loyalty program information,
Customer history and customer engagement: active products and agreements
as well as products and services you have had in the past, how much and how often
they are used, status of products/services,
Customer Activity: reading and action history from apps, websites or
electronic communications we send out. As well as technical information about
the devices you use.
Cookies: see our information about cookies
In most cases, the personal information is collected directly from you or themis created in connection with your use of our services and products. When we collect personal data from other sources, we collect personal data from the following sources:We process the following categories of personal data:
How we use the personal data
Delivery of service/contract conclusion
We use your personal data to fulfill our agreements with you, i.e. when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
Administration of customer relations
We use your personal data to manage our customer relationship with you. This could be, for example, customer service, complaint handling and error correction that apply to your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
Analysis, business development and improvement of services
We are constantly working to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
Customized user experience
To create We adapt the user experience and communication to your customer relationship and for this we use personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Sales and marketing
We use personal data in connection with the sale and marketing of our products and services, for example when you receive e-mails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option of opting out of parts of this processing by, for example, opting out of receiving emails from us. In addition to this, we may also ask you for consent to use your personal data for so-called profiling, where we derive interests and needs on the basis of your personal data. The purpose of profiling will be to make our marketing more relevant.
System monitoring, error correction, etc.
We monitor our systems for errors and problems. Part of these processes involves the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, detection of fraud and criminal acts
We process personal data in our work to protect our users and ourselves against fraudulent activity, abuse and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.
Comply with legal obligations
In some cases, we are required to process personal data for other legal obligations. An example of this is information related to sales, which we are obliged to record and store in accordance with the Norwegian Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary for compliance with a legal obligation to which we are subject.
Your rights
Right to access your own information
You can request a copy of all information we process about you. Contact us at the email address above to exercise your right of access.
Right to correction of personal data
You have the right to ask us to correct or supplement information that is incorrect or misleading.
The right to delete personal data
You have the right to have your personal data deleted without undue delay. You can therefore ask us to delete information about you at any time. However, please note that information that we are required to retain due to other legal obligations (such as the Accounting Act) will not be deleted.
Limitation of processing of personal data
In some situations, you can also ask us to limit the processing of information about you. You do this by managing consents or reservations in our solutions.
Protest against the processing of personal data
If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.
Data portability
You have the right to receive your personal data in a structured, commonly used and machine-readable format. Contact the email address above to have your personal data disclosed.
You can complain about our processing of personal data
We hope you will speak up if you think we are not complying with the rules in the Personal Data Act. Please let us know first through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Norwegian Data Protection Authority.
Cookie statement
On this website we use cookies. This cookie declaration describes the use of cookies on bartstua.no and for which purposes we use cookies.
Definitions:
- Cookies: a technology that we store and read information in your browser, and it can be used for many different purposes.
- First-party cookies are cookies set by and used by this website,
- Third-party cookies are cookies that are set and used by third parties, i.e. other websites/services we use on this website. All third-party cookies on the online website are documented by name.
This website uses both first-party and third-party cookies.
We use cookies for the following purposes:
Functional cookies
These are necessary cookies to ensure that this website functions as it should.
Analysis and statistics
These are cookies used for traffic measurements and analysis of usage patterns etc.
Personalization/Customization
Cookies used to customize the website based on what we know about you. For example, it may be that we display information about products/services that we think may be of interest to you because you have shown interest in the product/service from previous visits to the website.
Marketing
These are cookies that are used to manage our marketing, for example by showing advertisements on other websites to those who have visited this website.